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Naomi Webb, Guideposts Trust, Witney

The product is fantastic (RF04) and your service is excellent but packaging does leave a little to be desired due to the nature of the product. The self seal slips do seal themselves under pressure (with or without heat) and if they are in an open packet (plastic opened). As so many are in each wrapped batch, sometimes we lose a great deal of slips due to them being stuck together (used once per month), or sometimes have to spend a very long time peeling them apart one by one. It would be better to package about 50-100/sealed wrapping and also if possible put them in separate boxes to ensure the pressure doesn't stick them together. These could still arrive in one big box, much like items from HMRC do. Thank you for your time.

April 29, 2014 by Stuart Whitman
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